Learn how to leverage systems and data you likely already own to empower the ITIL Service Value Disussion in your organization.
Category: Education
The Value of Change- The Digital Enterprise Society
If your organization struggles with defining and measuring the value of change, join this DES roundtable series….
The IT Financial Analyst and Value Reporting
Organizations strive to complete the vision and the mission within the value structure they are given. Value reporting is designed to define the key performance indicators (KPI), which align best to the organization’s goals for the year. By reporting these KPI’s, the CEO can at a glance decide if the organization is on target or…
Launching the Service Value Journey
As your organization shifts more and more into operating as a Digital Enterprise, the way you structure your value discussions has a direct impact on the funding that IT receives. THis Quarter we launch a new series of resources to help you out.
Compiling Community Resources
The Global IT Financial Management Community is thriving. The growing availability of community resources is a reflection of the health of our domain. The Vendor landscape continues to grow, and the offerings become more and more capable. Learning resources and communities are popping up, sponsored both by vendors and by non-profit organizations. Keeping track of…
New Video Series: Vendor Selection
We are excited to publish another educational video series on our YouTube Channel. If you are getting ready to automate a manual ITFM process or replace an existing automation solution, you should be certain to check out this video series. You can post questions here or over on the channel. https://youtube.com/playlist?list=PL7BH2wQ4TR27yLfmKmQQZwGT0jbecum4A Thinking about switching software…
Charting a path for alignment
This new 2 – part video series is available for free and will walk you through the why and how of roadmapping for business alignment.
Value Stream Basics
According to isixsigma.com, a value stream is all of the actions (both value-added and non-value added) currently required to deliver a product or a service. It is the work activity and information flow occurring as raw material and/or information becomes a product/service that is delivered to a customer. In other words, a value stream is…
Finding your IT Value: Guidewell Fireside Chat
A new operating model for IT can provide dramatic results Being able to talk to the rest of your organization about the value of IT can be a game-changer. Ginger Allen, the IT BMO Director for Guidewell and her team have done a remarkable job of launching that journey. With just over a year under…
The Federal TBM Mandate and What It Means for You
By Deb Krueger, Thavron Solutions According to the most recent President’s Management Agenda, 84% of the president’s 2018 federal IT request was classified as ‘other’ and that ‘antiquated, unsecure technology risks can leave the public frustrated and vulnerable’. The agenda identifies several cross-agency priority (CAP) goals to target these and several other areas where multiple agencies…