Service Value Metrics- Tools for Alignment
November 12 @ 14:00 – 16:00 EST
Service Value Metrics – Aligning and Leading the organization.
Presenters: David Braun CRO, Thavron Solutions; Nan Braun CEO Thavron Solutions
Aligning with the business is vitally important. However, alone, it is no longer sufficient for success. With the transformation of organizations to digital enterprises, the CIO and supporting IT Staff (including IT Finance) need to lead the organization in vision and best practices. How do you measure the value of IT and your success in business transformation? How do you partner with the business (and all of that shadow IT) to ensure that the impact of IT is to empower the business for success?