Launching the Service Value Journey


Although we have been talking to you about Service Value for nearly a decade, the rapid shift to a digital enterprise makes this a pressing point for every IT Organization.

We are excited to be able to focus during Q2 and Q3 on the Value Discussion in detail.

We will be sharing blog posts and whitepapers that hand hold you through the data, models, partners, and conversations you should be having to pro-actively support these discussions.

We will soon be announcing a series of Virtual discussions and roundtables with Experts in ITIL, ITAM, ITSM, Agile, and Enteprise Architecture to talk about how IT Finance/IT Business Management can support their work in growing and supporting the Digital Enterprise.

Our Talk at Elevate on June 8 at 1pm wil bring the Service Value Discussion into practice with a look at the ITIL v4 Service Value System and how IT Finance/IT Business Management practices will be impacted and can elevate the ITSM efforts for Digital Enterprise.

We are also in the planning stages of a great roundtable session with the Digital Enteprise Society on July 22 , discussing the Value of Change in a Digital Enterprise. That discussion will be the third in a three part series, so watch this space for more details on how you can sign up for the whole series, or just that talk.

If you are still wrapping your brain around Value and how to measure it, check out our talk on Value Metrics and shifting the conversation from last year’s Elevate Conference:

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