A service valuestream mindset and view of IT for the organization is not just a finance exercise, it is a shift in thought for the whole enterprise. Enterprise Architecture can be a key partner in socializing this change and driving value for IT. Interested in exploring and improving the IT Partnerships you need for success…
The View from Success
When you are up to your elbows in data and models and troubleshooting, it can be hard to focus on the larger arc of your journey. What will actually happen when your consumers are presented with a set of services that are actionable levers, instead of flat IT allocations? OLD WAY versus NEW WAY written…
The benefits of focus and hard work
Maturing your data and processes to the point of supporting a useful Application Total Cost of Ownership ( AppTCO) is a problem that is shared at organizations around the globe. The investment is not small, but the benefits can be even bigger. If you are contemplating or planning to expand your journey to this maturity…
Combining Data Governance and Business Analytics for Organizational Results
At MNIT, like many other organizations, labor is a significant portion of the IT Costs. This can create the challenge of knowing if you have positioned those human resources in the right places to bring value to the organization. Join Cathy Wagner and Callie Martin on Tuesday, Sept 8 during their session at the IT…
How do you have value conversations if you are just getting started on your journey?
You might have recently figured out your data is a hot mess ( who decided to override your project ID field in the GL, and is the CMDB EVER going to be “ready for prime time”?) but the CIO and the organization outside of IT are still pushing for conversations about value streams and the…
Expanding Adaption- Are your reports Actionable or Explanatory?
You have invested months of man hours into building a cost model. You might have a model in Excel, in a legacy data cube or in a COTS software tool/module designed for the purpose (Magic Orange, Nicus, Apptio, EZTBM, etc..). Regardless of the backend analytic engine you are using, the main interface point for most…
When your world changes , how do you cope?
Hand writing inscription Are you ready with marker, concept This year has certainly proven out the axiom that in business, everything changes eventually. If you have modeled your IT Business Service costs, there are lots of changes that have happened that probably require an update or change to your model. Has your company undergone a…
ITFM Operational Integration Processes
Service Costing Systems/Platforms like Magic Orange, Nicus, Apptio, and others in the industry provide powerful automation of data integration and transformation as well as modeling and reporting capabilities beyond what can be achieved with complex Excel solutions you may have built in house. Although the manual inputs and processes of Excel are eliminated, there are still validations…
The Skill Set Shift for Success
If your company is still using manual/Excel processes for your monthly or quarterly analytics, you have focused on getting employees who are good at meticulous detail and thrive on repetitive tasks into those positions. This is the type of position that has an emphasis on “Financial Management” in the IT Financial Management Analyst job title.…
A three-point test to assess the usefulness of your Business Services
IT/Technology groups too often spend weeks or months of time designing Business Services and modeling their costs only to have them complicate and confuse the business, rather than making the conversations easier. Here is a simple test to see if you have identified the Business Services that your internal customers need: Are your Business Services…