If your company is still using manual/Excel processes for your monthly or quarterly analytics, you have focused on getting employees who are good at meticulous detail and thrive on repetitive tasks into those positions. This is the type of position that has an emphasis on “Financial Management” in the IT Financial Management Analyst job title.…
Category: Process
A three-point test to assess the usefulness of your Business Services
IT/Technology groups too often spend weeks or months of time designing Business Services and modeling their costs only to have them complicate and confuse the business, rather than making the conversations easier. Here is a simple test to see if you have identified the Business Services that your internal customers need: Are your Business Services…
Service Costing is an Enterprise Class Big Data Project
Mature Service Management means tracking the cost, value, risk, quality, and demand for services. Service Costing is often the first step on this journey, but many companies stumble , falter ,or just fail to launch. Here are the top things that prevent companies from having a successful Service Costing implementation: Not understanding the Use Cases…
What about the Enterprise Architects?
Google’s ngram viewer shows that the word “architecture” had a stable usage from 1800–1980. It slowly rose through the 1980’s then sharply spiked in the 1990’s and remains stable at a rate double it’s previous usage since about 1998 ( you can see the architecture ngram here). That rise was interestingly co-incident with the rise of computers…
Defining Value for ITFM
Deb Krueger- Thavron Solutions Gartner projects that worldwide IT spend will be $3.8 trillion in 2019. Does this adequately define the value that IT is bringing to organizations and consumers or does it merely define the dollars expended by the IT departments? If value is simply defined as the dollar spent, the current trend of…