Service Value Metrics from Elevate 2020


Download a pdf of the deck from the talk our CEO, Nan Braun, gave at the Elevate 2020 conference on June 18, 2020



Without understanding the real value of the services that IT provides, it becomes impossible to correctly prioritize investments the business is making in the form of the IT Budget. We will discuss the ways in which value of services can be measured, and how that measurement impacts strategic decisions in the business.


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