Why do we run “IT As a Business” ?

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Session slides from the ITFMA Conference in Atlanta, July 2015

Description

What does it mean when the business tells you to ‘Run IT like a Business”?  This session covered the impacts for service design and metrics when you shift your thinking to an “As a Business” mode.   Slides are from a presentation at the ITFMA Conference in Atlanta in 2015.

 

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