CMDB Sand Traps for ITFM /Service Costing Initiatives

ITFM TBM sand trap

Working with clients over the years has taught us that your organization’s CMDB ( Configuration Management Data Base) can be both your biggest asset and the easiest sandtrap for Service Costing projects. Understanding the strengths and weeaknesses of your CMDB will allow you to set initial expectations for integration and plan a roadmap to maturity…

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