Service Value Metrics- Tools for Alignment

Service Value Metrics – Aligning and Leading the organization. Presenters: David Braun CRO, Thavron Solutions; Nan Braun CEO Thavron Solutions Aligning with the business is vitally important.  However, alone, it is no longer sufficient for success.  With the transformation of organizations to digital enterprises, the CIO and supporting IT Staff (including IT Finance) need to…

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Service Costing as a Financial Planning & Analysis tool

Most discussions about enhancing existing services or transforming the business revolves around technology. Whether it is an automated process to husk beans, upgrading enterprise systems to make workers more efficient, or improving infrastructure to make digital transactions and processes more efficient and secure,; it is the management of information technology that affects modern companies today.…

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