COVID Lessons Learned During the breakout sessions at the Elevate ITFM conference today, the talk turned to lessons learned from last year’s COVID 19 impacts – and the improvements that are emerging out of that experience. After the obligatory discussion of laptops, VPNs, Network bandwidth and other remote working issues, the discussion turned to processes…
Moving from Scorekeeper to Strategist
The practice of IT Financial Management (ITFM) is not a one size fits all proposition. The goal is to bring optimum value to the organization, by aligning the IT department’s goals to those of the organization. Since organizational goals differ from one company to the next, each organization will define their growth, transformation and even…
Service Costing : Beyond Cost Calculations
“Build a cost model” they said. Business concept “Get Cost Transparency” “Understand your TCO” So, you invest. And Design and Build and Crunch Data. Now What? Once you know your service costs, what will you do with them? Cost modeling is the beginning step in to an organizational super power, and can fuel many kinds…
Empowering the ITIL Service Value Discussion
Learn how to leverage systems and data you likely already own to empower the ITIL Service Value Disussion in your organization.
The Value of Change- The Digital Enterprise Society
If your organization struggles with defining and measuring the value of change, join this DES roundtable series….
The IT Financial Analyst and Value Reporting
Organizations strive to complete the vision and the mission within the value structure they are given. Value reporting is designed to define the key performance indicators (KPI), which align best to the organization’s goals for the year. By reporting these KPI’s, the CEO can at a glance decide if the organization is on target or…
Launching the Service Value Journey
As your organization shifts more and more into operating as a Digital Enterprise, the way you structure your value discussions has a direct impact on the funding that IT receives. THis Quarter we launch a new series of resources to help you out.
How to run a successful Service Costing Project
Four puppets, holding in hands a puzzle of multi color. Objects over white Too many service costing implementation projects end up with less ROI and more frustration than they should. As companies think about launching these projects, there are some common themes to the nightmares that haunt the project owners: IT Finance Mangers assign a…
Compiling Community Resources
The Global IT Financial Management Community is thriving. The growing availability of community resources is a reflection of the health of our domain. The Vendor landscape continues to grow, and the offerings become more and more capable. Learning resources and communities are popping up, sponsored both by vendors and by non-profit organizations. Keeping track of…
Service Costing as a Financial Planning & Analysis tool
Most discussions about enhancing existing services or transforming the business revolves around technology. Whether it is an automated process to husk beans, upgrading enterprise systems to make workers more efficient, or improving infrastructure to make digital transactions and processes more efficient and secure,; it is the management of information technology that affects modern companies today.…