Compiling Community Resources

The Global IT Financial Management Community is thriving. The growing availability of community resources is a reflection of the health of our domain. The Vendor landscape continues to grow, and the offerings become more and more capable. Learning resources and communities are popping up, sponsored both by vendors and by non-profit organizations. Keeping track of…

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Service Costing as a Financial Planning & Analysis tool

Most discussions about enhancing existing services or transforming the business revolves around technology. Whether it is an automated process to husk beans, upgrading enterprise systems to make workers more efficient, or improving infrastructure to make digital transactions and processes more efficient and secure,; it is the management of information technology that affects modern companies today.…

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New Video Series: Vendor Selection

We are excited to publish another educational video series on our YouTube Channel. If you are getting ready to automate a manual ITFM process or replace an existing automation solution, you should be certain to check out this video series. You can post questions here or over on the channel. https://youtube.com/playlist?list=PL7BH2wQ4TR27yLfmKmQQZwGT0jbecum4A Thinking about switching software…

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Demand Budgeting in a Service Enterprise

Demand budgeting. Once the discussion with customers has begun around services, this is the essential next step. Imagine working with a restaurant for meal delivery. Service discussions mean that we offer and want customers to order things like “ lasagna and side salad”. But if demand planning continues the “GL Account” way, then the conversation…

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Making the CFO Shine

Presenting on target information In an ever increasing number of organizations, IT management either reports up through the CFO or dual reports to the CFO and CEO. If you have an understanding the pain points your CFO has and can provide them an advantage, not only do you look good, but the CFO shines. CFOs…

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